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We've done our best to anticipate your questions and make your visit to our site informative. If you have further questions or suggestions, we welcome your comments and ask that you complete the “Contact us by submitting this form” section below.
Click on Retail Stores to obtain information on the location of stores in Canada, the USA and other countries around the world that carry Tilley Hats and other items of distinction.
Contact us by telephone:
Freephone in the UK 0800 374353 or landline +44 1326 574402 and one of our customer service representatives will be pleased to assist you.
| | Our call centre is staffed (Greenwich Time): |
| | Monday to Friday 9 a.m. - 5 p.m. |
When you are in Canada or the USA you can call free at 1 800 ENDURES (1 800 363 8737).
| | Our call centre is staffed (Eastern Time): |
| | Monday to Friday 8 a.m. - 9 p.m. |
| | Saturday and Sunday 9 a.m. – 5 p.m. |
Outside the UK, Canada and the USA, please call by dialling: Outside the UK, Canada and the USA, please call by dialling:
- First, your country exit code for International calls - ie. 00 or 011, (if you are unsure of your exit code, we suggest contacting your local telephone company)
- Then, 416 444 4465 (sorry, the call is not toll free).
| | Our call centre is staffed (Eastern Time): |
| | Monday to Friday 8 a.m. - 4 p.m. |
If you would like to speak to one of our representatives in the UK, please call 0800 374353 or +44 1326 574402. Our UK call centre is staffed from Monday to Friday 9 a.m. - 5 p.m (Greenwich Time).
Contact us by mail or fax:
Tilley Endurables
6 Tresprison Court
Helston, Cornwall
TR13 0QD
England
Fax: +44 1326 564651
Contact us by submitting this form:
Please ensure you include your email address and telephone number if you would like a response.
If you are requesting a current catalogue in the comments section, please provide your complete mailing address.
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